Booking Request Form
Book an Appointment
Please select your service and preferred clinician to book online. All sessions are conducted via secure telehealth (video or phone).
- 📍 All sessions are online (Australia only)
- 📄 Medicare rebates available with valid referral
- 🕒 24 hours’ notice required for cancellations
- 💳 Private and NDIS clients also welcome
Refer a Patient
Moonlit Consults accepts referrals for Psychology, Psychiatry, Neurology, Dietetics, and Integrative Medicine.
We welcome referrals from GPs, allied health professionals, and support coordinators.
How to Submit
Email the completed form and relevant documents to:
admin@moonlitcons.com
Fax (if available): Coming Soon
Eligibility
- ✔ Medicare referrals with Mental Health Treatment Plan accepted
- ✔ NDIS (self-managed or plan-managed)
- ✔ Private referrals – no GP referral needed
Cancellation & No-Show Policy
We understand that things come up, and you may occasionally need to reschedule or cancel your appointment. To ensure we can provide timely care to all clients, we ask that you provide at least 24 hours’ notice if you are unable to attend your session.
Late Cancellations
If you cancel within 24 hours of your appointment, a
Missed Appointments (No-Show)
Failure to attend a scheduled appointment without notice will result in a full session fee. No-shows may also impact your ability to access future bookings.
Medicare Clients
Please note that Medicare does not fund missed appointments. If you are bulk billed under a Mental Health Care Plan and miss your session without notice, you may be charged a private fee.
NDIS Participants
For NDIS-funded clients, late cancellations or no-shows may be charged in accordance with the NDIS Pricing Arrangements if appropriate. This is in line with national NDIS guidelines.
Rescheduling
To reschedule or cancel, please contact us with as much notice as possible:
- Email: admin@moonlitcons.com
- Phone: +61 437 500 501
Thank you for your understanding and respect for our clinicians’ time and other clients' access to care.
Last updated: May 2025